Privacy & Cookie Policy

1. Who we are

CollinQ is a product of WoodWing Scienta, part of the WoodWing Software group. We provide a compliance and quality management platform for professional services firms and their clients.

Data controller: WoodWing Scienta B.V.
Email: privacy@collinq.com
Website: collinq.com

2. What data we collect

When you visit our website, we may collect the following data:

Contact information — name, email address, company name, and role when you submit the demo request form.

Usage data — pages visited, time on site, referring source, browser type, and device information, collected through Google Analytics.

Cookie preferences — your consent choice, stored locally in your browser.

3. Why we collect it

We use your data for the following purposes:

To respond to your demo request — we use the information you submit to schedule a personalized walkthrough.

To improve our website — anonymized analytics help us understand which pages are most useful and where visitors come from.

To comply with legal obligations — we retain records as required by applicable law.

4. Cookies

Cookies are small text files stored on your device when you visit a website. We use the following types:

Essential

Cookie preferences

We store your consent choice in your browser's local storage so we don't ask again on every visit. This is not a cookie in the technical sense, but functions similarly. No personal data is sent to our servers.

Analytics (requires consent)

Google Analytics 4

We use Google Analytics (measurement ID: G-7LVQXRF918) to understand how visitors interact with our website. These cookies are only placed after you explicitly click "Accept" in our cookie banner.

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Google Analytics collects anonymized data including pages visited, session duration, traffic source, and device type. IP addresses are anonymized. Data is processed by Google LLC under their Privacy Policy.

5. Managing your preferences

You can change your cookie preference at any time:

Reset consent — clear your browser's local storage for collinq.com and the cookie banner will appear again on your next visit.

Browser settings — most browsers allow you to block or delete cookies through their settings menu.

Google opt-out — install the Google Analytics Opt-out Browser Add-on.

6. Data sharing

We do not sell your personal data. We share data only with:

Google LLC — for analytics processing (only if you consent to analytics cookies).

WoodWing Software — our parent company, for internal business operations.

As an international business, we may transfer personal data between jurisdictions — including the United Kingdom, the United States, and the European Economic Area. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA) to protect your data during transfer.

7. Data retention

We retain your data for the following periods:

Demo request data — retained for up to 12 months after your last interaction, unless you become a customer.

Analytics data — Google Analytics data is automatically deleted after 14 months.

Cookie consent — stored in your browser until you clear local storage.

8. Your rights

Depending on your location, you may have the following rights under applicable data protection laws — including the UK General Data Protection Regulation (UK GDPR), the UK Data Protection Act 2018, and US state privacy laws such as the California Consumer Privacy Act (CCPA):

Access — request a copy of the personal data we hold about you.

Rectification — ask us to correct inaccurate data.

Erasure / Deletion — ask us to delete your personal data.

Restriction — ask us to limit how we process your data.

Portability — receive your data in a structured, machine-readable format.

Object / Opt-out — object to data processing based on legitimate interests, or opt out of the sale or sharing of your personal data (we do not sell your data).

Withdraw consent — withdraw your cookie consent at any time.

Non-discrimination — we will not treat you differently for exercising your privacy rights.

To exercise any of these rights, contact us at privacy@collinq.com. We will respond within 30 days (or sooner where required by law).

UK residents: You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

9. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we regularly review our security practices.

10. Changes to this policy

We may update this policy from time to time. When we make significant changes, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically.

If you have questions about this policy, please contact us at privacy@collinq.com.